The breakfast here was tasty and there were a lot of choices 🍳. the staff was super nice and helpful from the moment we got here.

Fantastic location in historical area. Big bedroom with balcony.

Bathroom would benefit from upgrading.

The hotel staff was willing to help and assisted with private parking...

This venue is stylish and tranquil, the staff are amazing, and there's a rooftop bar, all situated on a wonderful pedestrian street, offering outstanding service and delicious food.

All things!!!!!! Except for coffee at breakfast.

Coffee at breakfast.

Beautiful Palazzo,opulence x10

Amazing rooftop restaurant and terraza that never opened,NO room service- refused us ice for our own drinks in our room as it was sunday and the foyer bar was also closed??!!!

The services here are fantastic, and the upgraded superior queen room includes a modern bathroom.

Location

Small shower cubicle

We thoroughly enjoyed spending 3 nights here. The breakfast was warm and savoury and there were a huge variety of options. The room was brand-new with all the necessary comfort and the overall experience was very very good.

The room was spacious and quiet, and the breakfast had a delicious variety of options.

Hotel is well situated in the city centre. It's position makes sightseeing very easy.

Our hotel room was ok in general but the bigest disapointment was the bathroom. Tiles round the bathtub were dirty ie: they were black in the corners and the floor was not cleaned properly, you could see previous occupants footprints!!!! Otherwise it was bearable for a 4star hotel!

Good location, good service

The very loud pop music both outside the front door & in all the public rooms was very offputiing. Waiting for a taxi, it was impossible to speak to my friends. In the dining room & reception also the music was VERY intrusive.

The kind staff and marvelous location in the historical center made our stay enjoyable. Our room was delightful and terrific, equipped with hypoallergenic and down pillows.- The outstanding breakfasts included sausage, fresh egg dishes, and a stunning view.

A beautiful building and good breakfast selection.

Appalling staff. Getting the reception staff to acknowledged your presence was an effort. Utter disdain for their guests. I asked for wifi access and was told I could buy 2 hours or 24 hours. I informed the receptionist that wifi was advertised as free in public areas. He said it was not. I asked for change of a 10 Euro note. I was told no change was available. I explained that it was to tip the porter. Suddenly some change became available, but amazingly I was not offered 10 Euros in change. The exchange was to be 8 Euros in change for my 10 Euro note. I declined their generous offer. I wish I could say that these problems were due to language difficulties. They were not. The staff speak good enough English when it suits them.

The room here is modern and offers a nice view, and the staff are friendly and helpful.